ve been an avid Walmart customer for about 10 years, shopping there for anything from food, fishing and camping equipment to automotive parts and more! I have never had more of a problem with Walmart in the past 10 years then I have had this past week.
I have been lied to, money held from me and disrespected from a few customer service representatives. I am thoroughly disgusted and more than pissed off about not only what happened but also how I was treated while trying to come to a resolution for the issue I had! I am never ever ever going to step foot in another Walmart again!!!! I will gladly go up the street and pay more for the same product just to avoid ever going back to Walmart!!!
I will probably receive better customer service at any competitive businesses out there other than Walmart! My issue was supposedly resolved last week and after being out of $300.00 for the past week and unable to purchase tires anywhere else, come to find out I still didn't have the money I was told was refunded!!!! I was lied to, stranded without tires, stranded without money to purchase tires somewhere else, and just screwed over every way Walmart could!!!! I cannot believe how little their customers matter to them!
The stress, worry and frustration is not worth the bargain price!!!!!! I don't care if their products are $100s cheaper, it's not worth it!!!!!!
They also hire customer service representatives are not in America helping out economy with jobs but helping the Philippines!!!! This place is a joke and so is their "customer service"!!!!!
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Problems with payment.