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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

The Athens Alabama Walmart has stopped having live cashiers or only one or two so you are forced to use the self checkout if you don't have an hour to stand in line. I checked all my products fine except for a clearance item.

It would not scan so I dug out my reading glasses and finally made out the tiny look up number on the tag. It came up not found. I checked the number and tried again. Still not found.

There was a Walmart employee just standing there doing nothing so I asked for help. THATS NOT MY JOB she huffed and screamed a name across the store. She stalked away and no help came so I left the item on the counter. I should have left them all.

I tried to call the manager and the first time they hung up on me and the second call was put on hold for 15 min and I hung up. I am a pissed consumer.

Product or Service Mentioned: Walmart Cashier.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Walmart Cons: Customer service.

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I never use self checkout.It takes jobs away from people. I also will not use a fast food place that has one. If people would stop using these these there would be more jobs and self checkouts would dissappear.


When I was McHomeless in Hollywood, one day I was walking down the Hollywood Walk Of Fame and I saw a sign that someone had put up in a window that said "HOLLYWOOD SUCKS......AND SO DO YOU!"


Big box stores will rightly not deal with such things on the phone. You did the right thing. Our Walmart has a helpful worker at the self-checkout.


I think that Wal-Mart should get rid of some of their self checkout lanes and hire more employees to check people out. Sometimes the self checkout is good, like if you are buying one item and don't want to wait behind someone buying a whole lotta stuff, but most people would rather have a friendly smiling cashier check them out.

Often, the self checkout machines have some kind of problem where you have to summon an employee to help you out anyways. Then they wouldnt have to have be standing there watching you while you check out to make sure that you arent trying to steal something. If they can stand there watching you then they can stand there and check you out.

i think that everyone shopping there wouldnt mind paying a few more cents for everything in order to have someone check them out. And they should have an express lane too so that if you only have a few things that you can check out there and get out faster.