Not resolved
2.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Warranty
Website
1 comment

Walmart offers the worst customer service of any store I've dealt with. Placed an order online that was not delivered when it was supposed to be then Walmart cancled the order.

Now the store refuses to honor the price I had gotten. Customer service has been extremely rude and difficult to work with, including supervisors.

Reason of review: Poor customer service.

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Anonymous
#1059531

I ordered a TV mount from Walmart online and they sent a totally different product. Took it to the local WalFart and they wouldn't take it back, saying WalFart and WalFart.com are two different companies. Spoke to the *** manager on duty and she said it was store policy.

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