So today I took my wife's car to WalMart to buy 2 new front tires. This was at 12:15 p.m.
After telling the gentleman what I wanted he said great, we'll call you when it's ready. So I thought great, an hour maybe an hour and a half. Well at 2:15 I looked outside and my car is still in the lot. So I asked the gentleman what was going on, I was told that I was next in line for tire service.
At 3:00 I checked outside again and the car hadn't moved, it was right where I left it. So I waited till 3:50 and still my wife's car hadn't moved so I asked again only to be told that they were working on it now. At that point I politely said no my car is still sitting right where I left it. They checked my name again and said no they're working on it.
I had to show the man that my car was still outside. They couldn't explain what was going on. Needless to say I asked for my keys back and they'll never see me or my wife's car again.
I wasted an entire afternoon for nothing. STAY AWAY, VERY FAR AWAY!!!!
Product or Service Mentioned: Walmart Tire Rotation.
Reason of review: Poor customer service.