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Went to Avon Ohio wally world for an oil change and tire rotation told service person an x pattern for tire rotation and got front to back rotation was told there employees are not allowed to do an x pattern all though owner manuals suggests an x pattern and to top it all off they want to pay for something that is not what you ask for but I was never told they couldn't DO it the way owner manual suggests so I still had to go home and fix it the way owner manual suggests will never go back to wally world for service again and or nothing at all

Reason of review: Poor customer service.

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They surely should be able to do an X pattern - unless you went an put directional tires on the car. Then, probably not so much.

Anyway, you do realize you're stressing over a rather insignificant issue.

I rotate my tires once, front to back, at around 50% tread on the drive wheels. Ain't never missed the mfg mileage rating yet.

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