I go to walmart for a nrw tire and an oil change and heres what happened.first they give me a time of 2hrs which is ignorant.so i say the heck with it thats ok ill wait.2hrs later i arrive to pick up my car. Im told thete was a problem and id have to talk to two assistant managers..at this point Im thinkin something broke and there gonna come tell me there gonna fix it real quick.
The managers arrive and say my bolt fell of my oil pan. I reply "it mysteriously fell off? Or your tech broke it off? The reply was they didnt even touch it it just fell off.now Im getting a bit mad.so i say what are your plans to fix this?they ask where my oil was changed last and i reply walmart..instantly without even looking they deny it was at walmart.so now there insinuating Im a liar.for the next hr or so they search there computers and give me excuse after excuse.i say your excuses are irrelevent to you breaking the bolt and need to know how your gonna fix it.
Start They have no reasonable answer,and no spoken intention to fix it andbegin filling out an insurance claim.
at this point Im so furious i say just give me my keys the hello with it. Now the assistant says they cant give me my keys until hesitant done with the claim form.so there a furious customer whose car you broke,didnt change the oil or tire and now he wants to leave and you wont give him his keys???these people are incompitent they put in charge.i reccomend steering clear of these irrogant,incompitent,bozos.all this over something that could have been resolved with a $10bolt and screw ectractor and about 20minutes.greedy idiots!!
Product or Service Mentioned: Walmart Oil Change.