West Liberty, Kentucky
Not resolved

I purchased a 50 in TV with the one hour guarantee. Drive truck to back of the store and watched the last TV be loaded into the truck before mine.

They say go home and log onto web site.

Web site needs receipts transaction number. After entering says it doesn't beling to a one hour guarantee item.

Reason of review: Not as described/ advertised.

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I just paid for a 65" smart TV woth the 1 hr guarantee and when i tried to register the next day it said not a valid TC number. Called the 800 number and was advised that you do not have to register for the tv to be ordered.

Thats just to receive updates.

My question is how will they notify me without my information? Now im nervous!


You have to register it by december 1 at 11:59 om for it to be ordered. Whoever told you that was misinformed.


I'm sorry to hear about this difficulty. Please call 1-800-925-6278 for Walmart Customer Service so an associate may try to assist you further.

The company will want to honor your purchase! Thank you for your patience.

We appreciate your business and hope you have a very happy holiday season! Thank you!