On July 1st, I bought an Elite toaster oven with rotisserie from walmart.com. When the oven arrived, I set it up.
My youngest daughter (she was 13) decided to make toast. She dropped a slice on one of the heating elements, and it immediately caught fire. I noticed that there were no guards on the elements. Later that month, I was making hot wings, and used a hot pad to pull them out.
The pad touched the element and caught fire. I contacted walmart, and arranged to return the oven. They issued the refund, and sent me a link to print out a return label and shipping instructions. The link was a dead link.
I contacted them again, and again received a dead link. One more contact with another dead link. I then received an email that time had expired and they were going to again bill me for the oven. The cost was going to be $50.02, the total cost of the oven.
On December 2nd, they force billed my debit card for charges totalling $160.01 for this oven. I am desputing the charges, and have filed a complaint with the BBB. I have also filed a complaint with the Consumer Products Safety Commission about the oven. I have noticed that the website has labeled the oven as only being available in stores.
DO NOT BUY THIS OVEN!!! IT IS A FIRE HAZARD!!!
Product or Service Mentioned: Walmart Website.