Apparently, Walmart.com allows third party market people to sell their products with no ability to return them.
bought three dresses on Walmart.com.
They arrived and they were mismarked and defective as they were not true to size- they were twice as big as a normal dress that size. I had a receipt from Walmart.com so I immediately went to a store near me. I went to the store twice- the manager that needed to help me wasn't there and they spent 20 minutes with me trying to figure out how to return the items. On the second visit a manager told me to speak to walmart.com.
That person told me to go back to the store- I did only to be told the same thing- call walmart.com. Long story short- I have been to the store three times and called walmart.com six. Incident number, promised phone calls back, hang ups and the like...No one can tell me how to return it.
The phone number for Tashirina corp- doesn't work - no answer - the e-mail is non responsive- I've sent three e-mails- NOTHING!
No one can tell me how to return these dresses. More upsetting, I was never informed before buying that it would be impossible to return. Bottomline, I will not be using walmart.com again and would urge others to be very careful- once you buy unaware the items are not from walmart.com you are stuck with them. No one at walmart.com will help you.
The other seller will not contact you back and there are NO instructions. total scam.
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $75. This person is overall dissatisfied with Walmart. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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