Walmart won't install tires on my car.
I called Walmart about tires that I saw on their website and to see what the out the door cost would be on 4 if they were mounted and installed. They told me that they did have the tires I was looking at, but they could not install them on my 2000 lexus ES300 because the tire speed rating was H (rated at 130 mph as top speed). They claimed I had to buy V rated (149mph top speed) tires. Since they had no V rated tires on hand, they could not sell me tires and install them. Thing is, speed rating has nothing to do with normal driving conditions on US highways and a requirement of H to V is incremental and idiotic - our local highways top out at 65 and 70mph here in San Diego.
Now here's the catch. He told me that if I brought in the rims (not the car - just the rims) I could request any tire I want and he would put them on the rims. I would have to install them, but since no car was in their shop, they did not have adhere to any rules about specific tire requirements.
The bullsh*t here is amazing. First, what kind of idiocy is this speed rating policy? Firestone didn't have any problems quoting me H rated tires for install. Neither did Discount Tires.
Does anyone know what the truth is behind this "policy"?
This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Walmart. The most disappointing about walmart installation from Walmart was customer service, phone service and idiotic policies , but reviewer liked prices. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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