I've been employed at Walmart for over 2 years, I'm 26 and I get spoken to as a child on a daily basis my "management."
I started off as a cashier and got "promoted" to a front - end manager/CSM, without the pay.. I agreed to do so without the pay until a position opened up. When it came to the time for me to promote, they hired one overnight and a transfer from another store. After a week of anger, long story short, I transferred over into the service desk.
I was in heaven. For a week..
I am now to the point to where I am looking for another job.
I got a 20 cent raise for transferring over which brought me to $9.40 an hour, pretty descent but definitely not the blood and sweat I put into Walmart.
There is no manager that follows the policy, anyone can pull up our return online.
I follow the policy that I learned from actually reading it and understanding it.
They have so many made up return policies that everyone has to follow.
Every weeks there is a new policy.
I give cash back without a receipt for under 25 dollars, they *** a brick.
They say without a receipt you can either exchange in the same department or keep your merchandise.. THAT IS NO WHERE IN THE POLICY!
I suggest to anyone who has felt like they have been wronged by these so called policies, do some research and print yourself out a copy of the return policy and bring it with you for your returns.
They have been buckling down on which kind they accept. Print yourself out one of these as well.
I had a lady come to me for a copy because they turned her down before her transaction started. I asked if I could see them to read over them.. She had 26 coupons and 20 of them where correct.
Walmart would've gotten reimbursed but Managers at Walmart look at every customer with coupons or price matching as criminals.
The reason there are always long lines at Walmart are because..
Terrible schedules are made.
They hire 18 year old children who are only there to make a little extra cash and have no motivation to do a good job at Walmart because they are usually in school.
NO ONE WANTS TO BE THERE because management sucks. Which also ties into the reason majority of cashiers have bad attitudes. So they usually call in.
They are so under staffed in every department which is why there is never anyone in there to help you find what you need. They expect 1 person to do a 4 person job.
From my experience working at Walmart..
(I said I would never work there and I've been there over 2 years)
I can see how and why Walmart is losing business.
No joke, I hear everyday sometimes more than once, I hate shopping at Walmart.
Truthfully, I work my butt off to not turn into one of those typical Walmart workers, and everyday it is my main goal to do a great job and make the customers happy.
That way if any other associate or managers sees me going above and beyond, it will make them feel even more like *** because they are wrong.