Not resolved

after doing my taxes last night a friend that help suggested that i change my pin so and i forgot it now i'm the only one with this card they did not ask me a past word to see if it was me they wanted to know the last time i put money on the card and if so how long ago and how much i no i did but i could not remember the amount, so i gave them my ssn number only i no that, and i try giving them my mom address in calif. that wasn't good enough, now i hot, my card is not stolen i just can remember my pin, now my taxes are coming and i don't have a card for it to come.

i don't own a phone. i just use my mom number 626)359- the supervisor the work for the company did not handle the matter any better, thank you arthur johnson

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