Walmart wouldn't not give refund on Christmas gift bought on Nov. 27, 2014 because it past the 15 day return date? Which my mother was told didn't start until Dec. 26th
I just went to WalMart to return a gift unopened with the receipt. I drove 30 mile to take it there, I can't us it because I don't have the cell or Apple product that is required to use the Motorola Home Video Monitoring Cameras.
My mom thought I had it,so she bought it for me for Christmas. I get to Walmart and they tell me I can't return it, that my mom Black Friday Christmas need to be returned 15 days from Nov. 27th. I felt clueless, because it was a present.
Then the manager had the nerve to tell me to send it to the product company, to get my money back, huh? Why would I have to go send it the product company when my mom didn't buy it from the Motorola company, she bought it from Walmart? So why would I have to send it to Motorola Company for a refund? Huh?
They wasted my gas and my time and 100 dollars of my mother money, why would I ever want to shop there again. The not receiving a refund wasn't the worst part of all that had happen, it was that she made us feel like WalMart didn't care if they loss another customer.
Product or Service Mentioned: Walmart Manager.
Reason of review: Warranty issue.
Monetary Loss: $100.
Preferred solution: Full refund.
I didn't like: How they feel we are exsendable, Customer service, Service, Management.