Not resolved
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
0 comments

Used this app 3 or 4 times now and never got any money back in which the only reason I was using it was I didn't want to travel to the other stores and get a price match with Walmart. This last time was the worst.

Bought 4 items that were all on sale at Target. They wouldn't let me price match, there policy so I used savings catcher as the cashier told me I had to.

Few days later it said no matches found. So I had to go through all the steps where I first went back to the store, then to Walmart.com, then I found a direct number to Savings Catcher. Even on the phone they couldn't give me an answer so I had to e-mail them.

E-mailed them the ad with the items circled and the posted date of the ad and everything I could. They came back and told me they couldn't price match it because it was "general merchandise." I just lost it and laughed. I don't get it, I would use the app again.

I will go to stores like Target and Best Buy in which they price match items directly at the store and will stop dealing with the Walmart runaround. Just unbelievable.

Product or Service Mentioned: Walmart Savings Catcher Rewards Program.

Reason of review: Poor customer service.

Monetary Loss: $37.

Preferred solution: Price reduction.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like