I ordered a flip chair on-line which stated 2 day delivery service to my home or directly to the store for me to pick up. I thought it would be a good way to check the service out so I had it delivered to the store.
5 days later I received an email stating it would be delayed another 5 days. So 10 days to get the item but I gave them some slack since it wasn’t an everyday item. However, when I went to pick the item up, it took me 27 minutes to get one item!!!!! The associates seemed lost, the internet on the hand held gizmo was slow and they had to go to the bank to search for the item.
It was crazy, inconvenient.
Lesson learned, never again. Oh, and there were 3 other customers going through similar issues at the same time!