On August 15,2014 , we went to the Walmart located in Milford Penna to purchase a glider located in the baby center. There has and was a reduced price sign showing the identical glider with a different color padding for a reduced price from $ 119.00 to $ 100.00. After picking up the item and installed it to the basket, we continued to shop for other items and then proceeded to checkout. When at check out, we inputted the item number and the price showed up at $ 129.00 not the sale price. We questioned the clerk and she in turn counted a worker from the area, in which she came back approximately 10 minutes with the comment, it is not the same item number and the price is 129.00. I asked the worker, well where is the one that is on sale. she stated she did not see any on the display at which time we requested her manager to come to resolve the issue. Then a second higher level manager showed up, at which time we walked back to the display and he looked at the item looked at the picture, commented it looked the same but it is not the same manufacture.... I requested if they had any of the items at the store. He stated he does not know but he will contact the manager of the store at which he did, but after waiting for him for 20 minutes without no response we left the item in the store and left perturbed
Do you consider this good service and practice. I consider it a bait and switch tactic which has been utilized for years.
Product or Service Mentioned: Walmart Manager.