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My first try with on line ordering and pick up did not go well. I had no

idea Walmart would decide to substitute products. My worst sub-

sitution was Brasso for Silver Polish. Brasso specifically states not

for use on silver. Also nail polish in a color I would never buy. Since

I had signed and accepted before noticing the products I was told I

would have to go into the store. The person outside handling the

delivery was very nice and as I am handicapped said she would take it

into the store for me I waited in the pickup area for 14 minutes and

drove away without the Brasso which will appear on my credit card i'm

sure. The nail polish will languish on a shelf and in several months I

will toss it. Maybe this service is okay for paper products, canned goods, etc, but I won't be using it again.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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Did you want Walmart to call you first and ask you?