Bought: Chimney Free Electric Fireplace Heater (Twin-Star Internation Brand) Price: $57.82, 2 yr replacement plan $5.00 Was missing Legs Called 1-866-661-1218 (TSI customer service) without cause they hung up and did not return my call So I called Walmart Customer Service 1-800-925-6278, explained my problem with model:CFI-470-04 Fireplace heater. Offered part numbers was told they could not order the parts, that I would have to order them from Twin-Star International.
I REFUSE to EVER buy anything from the ever again!
So I will NOT BE CALLING THEM If you try to use their (TSI) web site they want your PASSWORD to YOUR E_MAIL, NOT GOING TO DO THAT!!! they need name address to send parts, they DO NOT NEED ANYTHING ELSE!!!
Walmart Pros: People.
Walmart Cons: Supplier failled to help.