Purchased two (2) Ematic FunTab 2's on Dec. 5th at walmart.com for my children for christmas.
The items arrived on time even early. On of the tablets only worked for about 3 hours and then froze on the load screen. After a little research I found that it is defective. I got the tablets on sale 59.99 each.
I called walmart and was told they could not replace them because there was a $40 difference in price now. Steve cited their holiday return policy as the reason. No where in the return policy does it state anything about price change for exchange and when I called back Earnest conformed this for me.
The only thing walmart will do is return the product refund me my purchase price of 59.99 and I would have to buy another one at 104.78. Walmart should stand by their products and fix problems so I filed a complaint with the BBB.
Reason of review: Damaged or defective.
Monetary Loss: $105.
Preferred solution: replace the product or refund the current price of 104.78 so I can purchase another one..
I didn't like: Customer service, Service, Lack of stock, Management.