My son saved up & purchased an IPod Nano with extended warranty from Walmart. After a year, it would only work when plugged in to the computer.
I tried to return it to the store, they said I had to call the number on the warranty info I received. I called and they said they would email me a shipping label to return the Nano. It was only suppose to take 2-3 business days to receive it. Never got it.
I have since called 4 more times, with empty promises each time! After the second call, I instructed the rep to just send it to me in the mail. Thinking that would be fool proof. HA!
It's been almost a month now and still nothing! I have NEVER had such bad customer service in my life. I will NEVER purchase a warranty item from them again.
I'll probably get screwed after I send it to them & they tell me they can't fix it. NEVER AGAIN!!!!!
Product or Service Mentioned: Walmart Shipping Service.