I had a couple pair of jeans and a belt that didn't fit and I wanted to return them. Since my friend and I were heading to the mall anyway we decided to go a head and stop at the Walmart on the way there, which was not the walmart I purchased the clothing at (doesn't matter their policy says you can return at any walmart).
I gave the CSR my returns and the receipts. She picked up the pants, turned them over, stared at the belt and then asked, "There's no tags on these?" Meaning the paper tags that come attached not the clothing tags on the inside, which she never bothered to even look inside the clothing for. I told her No, I had cut them off. Then she asked me where I purchased them at.
I told her which store, not that it matter. Then she rudely told me she couldn't accept my return because there was no tags. I told her that I have returned clothes at the store without a tag before with no problem. Then she adds insult to injury buy stating that she can't accept it because she cannot prove that what is on the receipt is what I'm returning.
Never before in my life have I felt like someone was treating me like a criminal until that moment.
My friend and I stormed out, pissed off and then we were forced to travel 20 minutes out of our way to a walmart that DID refund my money. I will never again go to the other walmart.