Not resolved
1.8
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
2 comments

I have several issues with Walmart.com orders this month alone. On 6/27 I ordered 3 different types of canned Soda.

On the 29th I received Box 1 of to my surprise, Instead of CANNED SODA I received BOTTLED ICED TEA, I called and talked to someone from Corporate Office and was assured that the right items would be shipped out ASAP. On 6/30 I received the replacement order along with the second box of what was supposed to be soda, and Guess What? YES, both boxes contained Bottled ICED TEA I called and asked for a REFUND and No Replacements Ive received the second replacement today and once again I received Iced TEA and no soda, I called Customer service once again and stated I want a refund and the agent told me I would receive a replacement on Monday 03 July 3, 2017 I repeated that I did not want any more replacements There were No packing/invoice slips inside any of these orders which would most likely have prevented this issue . Jun 27, 2017 Order #4491764-990970 Order total $80.90 On 06/22 I ordered laundry detergent along with other items.

I received a message from the carrier that the shipment was damaged from liquid and was destroyed. I contacted Walmart and they sent out a replacement.

Jun 22, 2017 Order #4441762-431943 Order total $70.61 On Jun 26, 2017 Order #4481764-933755 Order total $44.00 Replacement order for Items that were damaged in shipping .These items were destroyed by carrier due to leaking package. These are just a few Issues I have had with Walmart.com as I have had other issues this year as

Review about: Walmart Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $56.

Preferred solution: I want some one from corporate office to call me as I have been waiting since 07/01 with no response.

I liked: Prices.

I didn't like: Item listed as available in store online not actually in stock, Totally unprofessional, Shipping, Bad customer service.

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Anonymous
#1360502

All your drama, go to the store in person. Online ordering seems to stress you out

Anonymous
to Tzacco86 #1378528

I would go if I could as I am Medically unable ,Besides I order a online all the time ,I don't have this Issue with other stores . I'm not stressed out I just Stated The Facts in detail.

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